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Challenges in Medical Equipment Management

Efficient management of medical equipment and supplies is always a critical and top priority for distributors and medical supply providers. With a large volume of products, diverse categories, varying prices, expiration dates, as well as maintenance and repair requirements, medical supply companies must establish a truly systematic and effective management process to maintain control over these product groups.

01

Apply for a Medical Equipment Import License

Businesses prepare a dossier to apply for a Medical Equipment Import License from the Ministry of Health. The main documents include:

  • Application Form for Import Licensing
  • Business/Investment Registration Certificate
  • Valid and Effective Free Sale Certificate (FSC) for Medical Equipment
  • Authorization Letter from the Manufacturer/Distributor
  • Description and Technical Documentation of the Medical Equipment

02

Submit the Dossier to Customs

The customs dossier will include the main documents such as: commercial invoice, surcharge invoice, bill of lading, documents proving the classification of medical equipment, authorization letter, import license, and more.

03

Perform customs clearance procedures

The medical equipment supplier proceeds with customs clearance procedures and imports the medical equipment, then transports the goods to the storage warehouse.

04

Search for and contact hospitals, clinics

Through marketing campaigns, medical equipment companies will collect customer data. Then, the sales team will engage in interactions and consultations using support tools on the ABMS system, such as the Call Center, Email Automation, to provide information and communicate with representatives of clinics and hospitals.

05

Register for bidding and submit the dossier, quotation

Proceed with bidding registration at the clinics and hospitals that have been contacted and show high potential. Create a new bidding dossier and submit the medical equipment quotation to the medical equipment contractor.

06

Sign the contract, make payment, and deliver the equipment

If awarded the contract, the medical equipment distributor will draft the contract, agree on the terms with the representatives of the clinic or hospital, and proceed with signing.

07

Statistical Reports on ABMS for the Medical Equipment Sector

Generate regular statistical reports and business performance reports for the company. Use visual charts on ABMS to evaluate operational effectiveness and propose improvements and adjustments.

Suggested Features on ABMS for Medical Equipment

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01

Medical Equipment Management

  • Manage the list of medical equipment and supplies
  • Easily search and retrieve equipment and supply information
  • Organize and monitor the entire system of medical equipment and supplies
  • Strictly assign permissions for each department or ward
  • Manage the expiration dates and calibration certificate details for medical equipment
  • Track and manage the maintenance and repair of equipment and supplies

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02

Inventory Management

  • Manage the list of goods in stock
  • Manage stock in – out
  • Manage warehouse and supplier lists
  • Create and manage stock receipt and issuance forms
  • Monitor and manage inventory levels

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03

Order and Contract Management

  • Manage the product list for quotations
  • Manage orders and contracts
  • Update and store quotations, invoices, payment requests, etc.
  • Track and manage accounts payable by order

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04

Accounting Management

  • Manage receipts and payment vouchers
  • Track and manage customer accounts receivable
  • Track and report other expenses
  • Revenue reporting

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05

Statistical Reports

  • Customer data report
  • Customer care and support report
  • Income – expense, accounts payable, revenue report
  • Periodic business report
  • Other related reports
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