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The issues that educational institutions and training centers often face

Depending on the size of each center or educational institution, the number of students can vary, but generally, it is quite large. This causes the management team to store and control a huge amount of information about each student, including personal information, contact details, parent information, academic records, and transcripts. If not managed thoroughly and securely, this information is at risk of being lost, misplaced, or containing errors. At the same time, searching, retrieving, and filtering student records becomes more difficult and less accurate.

The connection of information between students, parents, and educational centers or institutions is often not conducted through professional means, or if such methods exist, they are not effective or synchronized.

The training and teaching operations are not truly managed effectively. The management board cannot fully control the quality of teaching and learning throughout the academic years.

ABMS Process for Education

01

Building and Running Marketing Campaigns

Multi-channel marketing through popular online platforms including Facebook, websites, Zalo… to collect potential student data and synchronize it with ABMS.

Evaluate the effectiveness of marketing campaigns to make appropriate adjustments for future campaigns.

02

Approaching and Consulting Potential Students/ Learners

Consult with potential students/learners using a specific process, supported by powerful features in ABMS such as: mass email, mass SMS Brandname, and Call Center.

03

Enrollment Registration and Admission Registration

ABMS offers various forms of registration for new students, including: entrance exam, transcript review, grade sheet review, entrance exam… All information will be stored systematically and accurately in the system. For accepted students, the system will send mass emails and SMS notifications.

The consulting team will assist students in registering for admission and completing their application documents. Afterward, these records will also be stored and moved to the official student file section.

04

Academic Management

ABMS supports the faculty and school management team in updating and controlling the curriculum, assigning instructors, managing academic records, grade sheets, attendance, and reasons for absence… From the stored data, the administration team can assess the quality and effectiveness of teaching in each class and educational level, identify issues, and make timely adjustments or changes.

05

Student/Parent Support

Through the support tools on ABMS for customers, including Call Center, SMS Brandname, Email Automation, the school's customer service team contacts and inquires about the students' situation and communicates with the parents, providing necessary information, scheduling regular parent meetings, etc.

Conduct satisfaction surveys for students and parents, while quickly resolving complaints and issues from students and parents through the ticket management feature on ABMS.

06

Statistical Reports

Generate regular statistical reports on the process and effectiveness of activities for each class and grade level. From these reports, the school's leadership will gain a more objective view to assess the effectiveness of educational activities as well as identify areas for improvement and adjustments.

Proposed Features on ABMS for Education

01

Student/Parent Management

  • Student/Parent Information
  • Student Contact Information
  • Manage Student Records/Grades/Academic Results
  • Manage Tuition Payment Progress for Each Student

02

Student/Parent Care Management

  • SMS Brandname, Email Automation, Call Center support for interacting and contacting students/parents
  • Support in resolving cases (Ticket)
  • Update and store interactions and communication with parents

03

Academic Management

  • Assign and manage the teaching staff
  • Attendance tracking, update absences and reasons
  • Manage curriculum and lesson content
  • Manage exams and tests

04

Tuition Fees and Financial Management

  • Manage tuition fees, student/parent funds
  • Manage receipts and payment vouchers
  • Monitor and manage accounts payable
  • Track and report other expenses
  • Periodic revenue reporting

05

Statistical Reports

  • Reports on student data, academic results
  • Reports on student and parent support services
  • Reports on income, expenses, accounts payable, and revenue
  • Periodic business reports
  • Other related reports
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